When your client is a blob


Agencies tell clients to talk to their customers...

...then they go back to their own business and skip the exercise entirely.

Episode 40 is about flipping the lens: from agency-centric to client-centric.

And not just in your marketing. In your pricing, your service design, how your team talks about the work.

The trap: when your client is a blob, you're forced to be agency-centric by default. There's no outside to orient toward.

Who are we?

Hi, we're Peter and Sei-Wook, co-founders of Barrel Holdings, a portfolio of agency businesses. We also run AgencyHabits, a resource for agency operators featuring lessons learned from our various agency businesses.

Thanks for being a subscriber. If you or anyone you know is interested in selling their agency business, please check out what types of agencies we're looking for and email hi@barrel-holdings.com.

Also: Peter posts a lot of agency content on LinkedIn, give him a follow!

6 W 18th Street, 12th Floor, New York, NY 10011
Unsubscribe · Preferences

AgencyHabits

AgencyHabits provides learnings, ideas, and templates for agency operators drawn from Barrel Holdings companies. Barrel Holdings incubates, acquires, and grows agency businesses.

Read more from AgencyHabits

This Week's Agency Insights Every week, we share content to help you run your agency business. What's Top of Mind Wise stopped being a transfer service. Domino's admitted their pizza was bad. What's your agency (or your client) becoming? – Jack Bleakley on rebrands that rewrote what a business could becom, and why strategic repositioning matters more now than ever. Relevant experience. Price. Client roster. Referral source. That's the hierarchy. - Peter Kang breaks down what actually leads to...

This Week's Agency Insights Every week, we share content to help you run your agency business. What's Top of Mind But first, a quick note from Ivona:I wanted to personally thank everyone who came out to the AgencyHabits London meetup.There’s something really refreshing about getting agency people in a room together without an agenda beyond: learn, share, connect.Loved hearing what everyone’s working through right now - from growth and positioning to hiring, delivery, and the weirdness of...

Four questions your positioning needs to answer: Category: What do buyers instantly understand you as? Wedge: What gets you in the door? Provable differentiators: What's actually different (and provable)? Why now: What creates urgency? Episode 39 walks through all four, and why most agency positioning fails at step one. 🎧 Listen to the episode here. Also: we're in London today. Join us at Heist Bank from 6PM. Happy to talk positioning in person. Or anything else. 🇬🇧 Last chance to RSVP. Who...