This Week's Agency Insights Every week, we share content to help you run your agency business: Your hottest lead might go cold – What we’ve learned about ghosting, follow-up systems, and emotional detachment. Klarna’s shift: from AI-only to humans-as-premium – What it tells us about ops, compensation, and consolidation. Top agencies rely on JobRack to build their best offshore teams. Get founder Noel’s Offshore Hiring Playbook. Everything you need to know in one guide.➡️ Get the playbook here...
14 days ago • 1 min read
This Week's Agency Insights Every week, we share content to help you run your agency business: From Revenue Spike to Insolvency in 18 Months - A full breakdown of why your hottest revenue run could be your biggest risk (with tactical fixes) Your customers can help with your positioning. Olena Bomko shares how important it is to ask the right questions and shares a list of customer interview questions your should ask to improve your positioning, copywriting and messaging. Top agencies rely on...
21 days ago • 1 min read
This Week's Agency Insights Every week, we share content to help you run your agency business: Grading Clients & Building Your Qualification Criteria - All agencies want great clients, but how much time do we spend in defining the qualities that make a client "great"? How Good Work Can Still Fail You - Busy doesn’t mean bulletproof. Here’s what breaks around $2M. (Great read from David Hoos who's offering The 'Why Us' Sprint for dev agencies) From our partners: Tired of expensive, entitled...
28 days ago • 1 min read
This Week's Agency Insights Every week, we share content to help you run your agency business: Evolving Beyond Founder-Led Sales at Your Agency - avoid burnout by building the right systems (also: what agencies can learn from B2B SaaS) In 5 years, most agencies won’t look like agencies. - another hot take on the future of agencies including how "the A-team won’t be in-house" From our partners: Tired of entitled hires who don’t take ownership?We get it. Hiring locally can feel like a losing...
about 1 month ago • 1 min read
This Week's Agency Insights Every week, we share content to help you run your agency business: Dealing with Your Agency's Inconsistent Quality - a systems-based look at shoring up your operations to ensure reliable delivery for clients. Account managers. Who needs ’em? Successful agencies that’s who. Looking to scale up your agency in a cost-effective way? We’re working with JobRack right now to hire account management talent for one of our agencies. JobRack specializes in sourcing talent...
about 1 month ago • 1 min read
This Week's Agency Insights Every week, we share content to help you run your agency business: Specializing requires commitment - your agency pays a price when you veer off-course while along the path of specialization; don't interrupt the compounding. Can agency team members be more strategic? - many of you will find this very relatable; it starts with defining what it means to be "strategic". Looking to scale up your agency in a cost-effective way? We’re working with JobRack right now to...
about 2 months ago • 1 min read
This Week's Agency Insights Every week, we share content to help you run your agency business: Reversing Your Agency's Eroding Profits - a holistic systems-based approach to tackling a problem we see pop up in growing agencies. Pricing and Scoping for Agencies w/ Marcel Petitpas - high value video/podcast on understanding "delivery margin" and the difference between pricing & scoping. At one of our agencies, we got a major boost in productivity when we enlisted Grantbot to conduct an audit of...
about 2 months ago • 1 min read
This Week's Agency Insights Every week, we share content to help you run your agency business: Do You Have an At-Bats Problem or a Batting Average Problem? - a baseball analogy applied to agency business development AI is about to wreck most agencies, and it all comes down to one thing. At one of our agencies, we got a major boost in productivity when we enlisted Grantbot to conduct an audit of how we work & the software we use. They came back with some really smart workflow automation...
2 months ago • 1 min read
This Week's Agency Insights Every week, we share content to help you run your agency business: Rethinking "Small Agency": It's Not About Headcount - why the label "small" is misleading and not necessarily about size AI Visibility Pyramid: How to Improve Your Presence in AI Search At one of our agencies, we got a major boost in productivity when we enlisted Grantbot to conduct an audit of how we work & the software we use. They came back with some really smart workflow automation solutions...
2 months ago • 1 min read